Refund Policy

At NovaLifeFocus.com, your satisfaction is important to us. This Refund Policy outlines our practices regarding refunds for any products, services, or digital content purchased through our website.

1. Digital Products (eBooks, Courses, Downloads)

All sales of digital products are final and non-refundable once the product has been delivered or accessed. Due to the nature of digital content, we cannot offer refunds or exchanges unless the item is defective or inaccessible.

If you experience technical issues accessing your purchase, please contact us at [your@email.com], and we’ll be happy to assist.

2. Coaching Sessions / Consulting Services

a. Cancellations

If you need to cancel a booked session, please provide at least 24 hours' notice. Sessions canceled with less than 24 hours’ notice may not be eligible for a refund.

b. Refunds

Refunds for coaching or consulting services will be issued only in the following cases:

You cancel your session with at least 24 hours' notice and request a refund.
The session is canceled by us due to unforeseen circumstances and cannot be rescheduled.

Missed or no-show appointments are not eligible for refunds.

3. Subscription Services (if applicable)

If you subscribe to a membership or recurring service through NovaLifeFocus.com, you can cancel your subscription at any time. However, payments already processed are non-refundable, and access will remain available until the end of your billing cycle.

4. Contact for Refund Requests

To request a refund or ask questions about your purchase, please contact us at:
Website: https://www.novalifefocus.com

Include the following details with your request:

Full name
Email used for the purchase
Date of purchase
Order or transaction ID
Reason for refund request

We aim to respond to all refund inquiries within 2–3 business days.

5. Policy Updates

We may update this Refund Policy at any time to reflect changes to our offerings or legal requirements. Please review this page periodically for any updates.